Tag: assist

OnStar offering Crisis Assist services to tsunami victims

Filed under: Etc., Technology, GM

OnStar mirror button

OnStar customers who live in areas affected by the tsunami warnings are getting help from their cars. General Motors has announced that those who live in affected areas can push the OnStar button their vehicle and be connected with a Crisis Advisor, who will help them get through the situation as safely as possible.

The Crisis Advisors can contact emergency services; provide points of contact for assistance, including food, shelter and hotel accommodations; help subscribers without power to access the internet or charge phones so they can stay in contact and receive weather and incident updates.

According to GM, OnStar can also be used to funnel information from subscribers to federal emergency management agencies to get assistance to people in need. Feel free to scope the press release for all the details.

[Source: General Motors]

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OnStar offering Crisis Assist services to tsunami victims originally appeared on Autoblog on Fri, 11 Mar 2011 14:31:00 EST. Please see our terms for use of feeds.

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GM discovers flaw with HD pickup hill-hold assist, fast-tracks fix

Filed under: Truck, Safety, Technology, Work, Chevrolet, GM, GMC

Last week, PickupTrucks.com held one of its periodic load lugger shootouts where it brings together the heavy haulers from General Motors, Ford and Chrysler to see which pickup truck is the top dog. After running acceleration tests at Milan dragway, editor Mike Levine and the crew moved the fleet of nine trucks to the GM Proving Ground in Milford, MI. During towing evaluations on the 7.2 percent hill, Levine discovered an issue on the Chevy Silverado 2500 while the gas-engined 3/4 ton truck was towing 10,000 pound trailers up the hill.

The GM trucks incorporate a hill-hold feature into the stability control system. Hill-hold is supposed to detect when the vehicle is on an incline with the brakes applied. When the driver releases the brake pedal, the valves in the stability control unit retain the pressure in the brake lines for up to 1.5 seconds. Once the timer expires or the driver applies the accelerator, the valves release the brake pressure.

During testing, Levine discovered that the system was not holding the pressure on the 7.2 percent hill for any of the GM trucks and notified the engineers on hand. Oddly, a later test found that the system was working properly on the steeper 16 percent grade. GM engineers investigated the issue with engineers from system supplier TRW and found an incorrect calibration value in the control software for the accelerometer used to detect inclines. This prevented the system from correctly detecting the smaller hill.

The code was corrected and updated software began rolling out to the production line this past Monday, July 19. The same software update is also going out to dealers so that trucks in stock on lots and in for service can also be updated. GM is still considering whether to issue a recall or a technical service bulletin for trucks that have already been delivered to customers.

[Source: PickupTrucks.com, TRW]

GM discovers flaw with HD pickup hill-hold assist, fast-tracks fix originally appeared on Autoblog on Tue, 20 Jul 2010 18:03:00 EST. Please see our terms for use of feeds.

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